Please send a
request to deactivate my internet account. Use Discontinue to completely end service.
Your account can be reactivated by submitting a request for service and state in the
comment area that you are reactivating an account. An account will be deactivated at the
completion of your current billing month (ie. if your billing date is the 5th and this is
the 8th, you will be discontinued on your anniversary date of the next month. Requests
must be sent prior to billing dates which are the beginning of the week that payment is
due.No monthly prorations.) You may also send this information to:
CWIA 1731 Howe Ave. PMB364 Sacramento, Ca 95825.
Please make sure you have a return email address so we can
send verification of deactivation.
Please make sure you check your email prior to deactivating to empty your mail box.
No phone deactivation orders will be taken.
You can reactivate by phone if you have a credit card number on file. Your account will be
charged a $5.00 reactivation fee. Subscribers paying by check may reactivate by sending a
check or a credit card authorization for the reactivation charge plus the monthly fee.
This is not AOL or Compuserve and will not disconnect their service. You must contact them.
|
