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Support does not handle accounting or service discontinuing. Please discontinue service in the customer info section. Contact accounting by email for accounting questions.
Click here for connection setup and email setup
YOUR LOGIN MUST INCLUDE @cwia.com (IE if you have used john for login, it now must be john@cwia.com). Also please add @cwia.com to your email user name.
FLAT RATE SUBSCRIBERS
Support for CWIA Flat Rate Subscribers - All flat rate customers that have choosen support are sent the dialup number for support. If you are usage based and wish phone support, you may switch to the lite service. Support covers connections, email help on Netscape, Eudrora and MS Outlook and browsers Netscape and Explorer. Support does not handle accounting problems. These are done through acct@cwia.com. If you have been deactivated due to lack of payment, you can call support to give credit card information if you do not have any other way to contact accounting.
If you do not get a response from support, please email accounting so we can track our
support service.
Support is Mon-Sat 7am to 5pm (Pacific Time)
or if you have email support only, use: Customer Email Support Form
USAGE Subscribers
Support for CWIA Usage Subscribers is only through email at:
Customer Email Support Form
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